Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
Read More
Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
Read More
Temu Offers Six Tips for Seamless Onboarding

Temu Offers Six Tips for Seamless Onboarding

This article provides a detailed interpretation of six key considerations for onboarding on Temu, including preparing review materials, handling application rejections, language specifications, store name restrictions, product information filling, and tax policies. It helps you avoid common pitfalls and efficiently start your cross-border e-commerce journey on Temu, ensuring compliant operations. Learn about the essential requirements and best practices to successfully launch your store and navigate the platform's regulations.

01/05/2026 Logistics
Read More
Amazon Tightens Fake Review Policy Warns Sellers of Bans

Amazon Tightens Fake Review Policy Warns Sellers of Bans

Amazon is cracking down on fake reviews again, suing Extreme Rebate, potentially triggering a new wave of account suspensions. This article analyzes the dangers of fake reviews and, based on financial reports from publicly listed cross-border e-commerce companies, points out the continued negative impact. It also offers Amazon sellers a new way to break the deadlock: embracing TikTok traffic and achieving performance growth through compliant operations and content marketing.

01/04/2026 Logistics Industry Insights
Read More
Amazon Sellers Adopt Compliant Review Strategies to Boost Sales

Amazon Sellers Adopt Compliant Review Strategies to Boost Sales

This paper delves into how Amazon sellers can effectively obtain genuine product reviews, boost product sales and brand reputation while adhering to platform rules. It explores compliant strategies such as in-package inserts, email follow-ups, and providing value-added content. The study emphasizes the importance of staying informed about evolving Amazon policies to maintain compliance and optimize strategies for review acquisition and sales growth. Continuous monitoring of policy changes is crucial for long-term success on the Amazon platform.

12/31/2025 Logistics Industry Insights
Read More
Amazon Faces Fake Review Scrutiny How to Spot Them

Amazon Faces Fake Review Scrutiny How to Spot Them

Studies reveal alarming rates of fake reviews on Amazon, reaching up to 70% for some products. Sellers manipulate reviews through tactics like boosting positive reviews and posting negative reviews on competitors' products. Consumers should be cautious and critically evaluate reviews. Amazon has implemented strict measures to combat fake reviews, but rational judgment based on actual needs remains crucial for consumers to make informed purchasing decisions. Stay updated on Amazon's latest policies as new opportunities continue to emerge for brand sellers.

12/29/2025 Logistics Industry Insights
Read More
Amazon Sellers Advised to Review Fees for Potential Refunds

Amazon Sellers Advised to Review Fees for Potential Refunds

Attention Amazon sellers! Amazon may be refunding erroneous charges from January 10th to 22nd due to a system bug, primarily affecting referral fees and shipping fees. Sellers should log in to Seller Central and check their statements using the 'Date Range Reports' to confirm if a refund has been issued. Seize this opportunity to avoid potential losses by verifying your account and identifying any applicable refunds.

12/30/2025 Logistics Industry Insights
Read More
WTO Aid for Trade Review Boosts Global Customs Cooperation

WTO Aid for Trade Review Boosts Global Customs Cooperation

The World Customs Organization (WCO) actively showcases its contribution to enhancing supply chain efficiency and harmonizing border management in the WTO's Aid for Trade Global Review, emphasizing the importance of trade facilitation. Through its tools, projects, and capacity building programs, the WCO consistently supports its members in simplifying customs procedures, strengthening supply chain security, and promoting global trade facilitation, thus contributing to the prosperity of global trade.

12/30/2025 Customs Knowledge
Read More
Amazon Sellers Grapple With Review Crackdown Rising Shipping Costs

Amazon Sellers Grapple With Review Crackdown Rising Shipping Costs

Amazon sellers face dual challenges: compliance and rising sea freight costs. The platform is strictly investigating offline postcard review requests, and gift card rebates are becoming a key risk control area. The Red Sea crisis has led to soaring sea freight prices and delayed shipping schedules. Sellers are advised to adhere to compliance regulations, strengthen risk management, optimize their supply chains, enhance product competitiveness, and consider diversifying their business operations. This will help them navigate the current challenges and maintain profitability.

01/04/2026 Logistics Industry Insights
Read More
Amazon Adjusts Review Algorithm Sellers Adapt to New Rules

Amazon Adjusts Review Algorithm Sellers Adapt to New Rules

Amazon's review weighting mechanism has undergone significant adjustments, altering the rules for displaying reviews on the homepage. Recent reviews, the length of the review content, and the buyer account tenure are now key factors influencing review ranking. Sellers need to prioritize recent reviews, encourage detailed reviews, and adopt differentiated operational strategies based on different marketplaces to adapt to the new competitive landscape. This shift requires a proactive approach to review management and tailored strategies for each Amazon region.

01/04/2026 Logistics Industry Insights
Read More